Frequently Asked Questions

Facebook and Instagram. Posts, DMs, mentions, and all your Meta ads including dark posts. These are where comment volume is highest for most brands. TikTok, LinkedIn, and YouTube are on the roadmap.

Yes. Every account starts with a 7-day free trial, fully set up by our team. We onboard you, train the AI, and get you running before you pay anything. If it works, you continue. If not, no charge.

During onboarding, we train it on your existing content, your FAQs, your tone, and your product info. The AI uses that to generate replies that sound like you. Most brands can't tell the difference within a week.

ManyChat is rules-based. Set up keyword triggers and it responds when those keywords appear. That misses intent. "What's the price?" and "how much does it run?" are the same question but different keywords. Superpower's AI reads meaning, not words. It also handles moderation, combines automation with a human dashboard, and runs multi-turn DM conversations. ManyChat does none of that.

As involved as you want. On Moderation, we handle everything.  On Moderation + Replies, you can review drafts before they go live or let us auto-deploy. On Full Service, we handle everything automatically.

Yes. The agency dashboard shows all client accounts in one place, each with its own brand voice and automation rules. Escalations route to the right person for the right client. Visit our Agencies Page

Yes. Our integration is reviewed and approved by Meta directly. Official API access, not scrapers. Your data is handled properly and your integration won't break when Meta makes platform changes.

No. Monthly plans cancel anytime. We'd rather earn your business every month than trap you in a contract.