Frequently Asked Questions
Below are answers to some of the most common inquiries about Superpower, its features, and how it can benefit your business.
Is Superpower a Meta Business Partner?
Yes! We are a verified Meta Business Partner, which is what makes moderating and answering comments on paid social ads so simple and straightforward. You'll never enter Meta Business Suite to look at engagement again!
Why use a moderation tool for Meta Ads and organic Instagram and Facebook posts?
Meta’s moderation policies have changed, potentially allowing misinformation, hate speech, and other harmful or misleading content. Auto-moderation gives you control over what appears on your paid and organic posts moving forward.
Will comment engagement harm my paid and organic social?
Paid and Organic Social marketers unanimously agree that negative and undesirable comments harm brand reputation and ad performance. Engagement serves as social proof that builds trust, persuades, and converts audiences, ultimately impacting your performance, reputation, and credibility
Is Superpower compatible with all major social media platforms?
Currently: Instagram and Facebook (posts, DMs, mentions, and Meta Ads).Coming soon: TikTok, LinkedIn, and YouTube. We’re building based on customer needs—let us know what you want next.
How much does Superpower cost?
Superpower is free to use during a 7-day trial period. We offer 3 pricing tiers designed to support ad spend, number of handles, and more. We also offer unique pricing for Agencies that have unique needs. Visit our pricing page.
Can Superpower integrate with my existing social media management tools?
While Superpower is designed as a standalone tool to make responding to comments and DMs lightning-fast, other social media management tools can track all the actions taken within Superpower.
Can I use Superpower for Instagram DM Marketing?
Yes! You can execute DM marketing with Superpower’s automated replies. Instantly answer FAQs, share contact information, or provide specific responses to keywords based on your guidelines and rules.
Engage at the speed of Social
Block toxic comments automatically, respond at scale, and keep your brand safe in real time.
